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Electronic Records Management Pigeon Holes

In the past the physical filing system defined what was meant by records - simply paper documents stored in cardboard files. The size of the file was largely determined by the way in which the files were racked.
However, computers have changed the way in which records are now created and the work environment. Much of our work, research and discussion which leads to a decision are now carried on by e-mail, word processor and databases. In a sense the paper record now no longer exists and as a result most decisions, arguments and policy creation are no longer accurately recorded, if at all.

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Who prints out an e-mail and puts it on file? Well most of us don’t…..and there lies the problem.

Factum is an electronic filing system capable of capturing all electronic outputs such as e-mails, presentations, database-produced reports, scanned documents and images. It just sits on top of the existing IT framework and allows anyone to file output in an electronic registry.

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